When complete, you will receive this confirmation:.Enter your password, select a security question from the provided list and then enter your answer to the question.Click here to go to the 'Change Security Question and Answer' page, or visit your member portal and select 'My Account,' then 'Profile,' 'Profile Details,' and then ‘Change Username/Password.’.

To change your account security question and answer:

It shouldn't be based on something that changes frequently which may make it harder for you to remember.

It shouldn't be something that can be discovered on social media.It shouldn't match your account password.It can also be used to help you reset your password online if you forget it. The security question and answer can enable HealthEquity Member Services to access your account if you call in for any reason.Your security answer must meet the following guidelines: Adding an account security question and answer can enable HealthEquity Member Services to access your account if your password is forgotten.You will see the confirmation below when your password has been successfully updated.Passwords cannot contain part of your username.Passwords must contain at least one lowercase letter, one uppercase letter, one number and one symbol (any standard punctuation character found on the keyboard).Minimum password length is 8 characters.Enter your current password, then enter your new password, then re-type your new password to confirm.Enter the security verification code and click 'Continue.'.Click here to go to the 'Change My Password' page, or visit your member portal and select 'My Account,' 'Profile,' 'Profile Details,' and then ‘Change Username/Password.’.Click ‘Cancel’ to return to the home page or follow the instructions below to update your password or your security question and answer.You will receive a username change confirmation below the ‘Save’ button.

It must be at least 6 characters and contain only letters and numbers. Enter the security verification code in the provided box and click 'Continue.'.Click here to go to the 'Login Information' page, or visit your member portal and select 'My Account,' 'Profile,' 'Profile Details,' and then ‘Change Username/Password.’.

My login information